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Growing a Sustainable Business Through Customer Journey Mapping

February 28 @ 12:00 PM - 1:30 PM

Growing a Sustainable Business Through Customer Journey Mapping

This 40-minute interactive educational presentation teaches entrepreneurs how to build
a foundation for growth by focusing on the customer’s experience and expectations. The
ultimate goal being to develop advocates on the back end that believe in your
product/service and want other to share in the same experience they did.
What attendees will learn is…
• What is needed to build a foundation for success?
• What is Customer Journey Mapping?
• What are the benefits to both the company and the customer?
• What are the 5 foundational components of Journey Mapping?
• What is the difference between MACRO and MICRO Journey Views?
• What is the Purpose behind Journey Mapping?

Details

Date:
February 28
Time:
12:00 PM - 1:30 PM
Website:
https://www.meetup.com/Starter-Studio/events/258671429/

Organizer

StarterStudio
Website:
https://www.meetup.com/Starter-Studio/

Venue

StarterStudio
101 S Garland Ave #108
Orlando, FL 32801 US
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